Shipping & Exchanges

SHIPPING
We offer FREE US & Canada wide shipping and you can expect your order to arrive within 9 business days.

A flat rate of US$30 is charged on international shipping (outside the US & Canada) and your order will arrive within 10-15 business days.

Tracking numbers are provided for all shipments

EXCHANGES
We accept exchanges for items that do not fit or defective items, and the shipping fees are on us. Please make sure you follow the size guide to avoid delays in you flaunting your amazing new shoes.

If you wish to exchange your order contact us at support@rated18shoes.com within 5 days of receiving your purchase; items must not show any indication of wear. Your email should contain the following:

  • Subject line: Exchange Request;
  • Information on why you wish to return your itme(s);
  • Your order number; and
  • At least 2 pictures of the defective item(s) if applicable

TAX & DUTY

For orders outside Canada tax and duty are not covered. Unfortunately, it is not plausible at this time for us to cover tax and duty for worldwide shipping as regulations and fees vary from country to country.